Questions, Answered
Everything you might want to know about working with Ristoire — from the first site visit to maintenance and warranty.
Arrange a site visit so we can inspect and measure your windows. We then provide a quotation; once confirmed, a 50% deposit locks in your order. Fabrication takes about 3–4 weeks, after which we arrange installation. The remaining 50% is paid after a successful installation.
Pricing depends on the dimensions and coverage of your windows. For an estimate, try our Quote Calculator or WhatsApp us at 8878 4383 — or request a site visit and we will quote precisely.
Generally about 3–4 weeks before the end of your renovation, since that matches our lead time. It is best for us to come down after post-reno cleaning so renovation dust does not get trapped in the meshes.
For meshes, use a lint brush, a microfibre cloth, or a vacuum with a brush head — ideally every 3–4 weeks. For blinds, gently wipe the surface with a damp cloth.
Not at the moment — we prefer to bring samples directly to you during the site visit, so you can feel the products against your own windows. It saves you a trip down to us.
Yes — all our products carry a 6-month warranty, starting from the day of successful installation.
Still have questions?
Reach out on WhatsApp and our team will be glad to guide you through your options or arrange a site visit.
We run site visits and installations on weekdays, so we are usually out of the office. Please secure an appointment before coming down.